For small businesses, home offices (SOHO) and even families with photos good backups are essential.  Every harddrive including your backup drive will eventually fail.  Add to that fires, natural disasters, theft and viruses.  Everybody that computes has potential loss of …

Backups – Implementing the 3221 strategy in your home or small business Read More »

Status of your email is updated in my Evernote posted here Hello from Jim Ensign, Ketra, Barb Brauer, Stefan and the rest of Turning Pointe’s Tech Support team. You should already be aware Turning Pointe is taking advantage of the semester break to …

Turning Pointe Email Read More »

If you work with other people or on multiple devices you should have a common space to share files that syncs to multiple device.  This way you always have the current way copy of the files.  Dropbox is also popular because …

Collaborate or sync files with a free personal Dropbox account Read More »

Remote support to your desktop or laptop: Have you ever wanted somebody else more experienced to remote in and help you with your computer while you just watch?   Remote support allows somebody to drive the computer screen, look at the …

Remote Assistance Requests Read More »

The internet is filled with software that promises improvements to your computing. Many good software programs are available for our computer but there are many more that are not. Beyond that an IT support “Best Practice” is to limit the software …

Standard Software Read More »

Block the employee from accessing company email on the server but allow the supervisor to respond to their emails.  Change their email password on the server. Create an email forward from the old employee account to their supervisor.  Add an …

Email Best Practice for Employee Separations:  Read More »

Trusted CTO:   How do I control my home stereo volume from my iPhone?  Tom Tom: In addition to several Bluetooth enabled stereos there are several wifi controls for home media devices.  Her are some examples; iOS and Android Home Theater Remote Control Apps …

How do I control my home stereo volume from my Smartphone? Read More »

Symptoms:         Outgoing Outlook 2007 sent through some IMAP servers get stuck in your local Outbox despite the fact that the email has actually gone out repeatedly.  This will continue until your Outbox is empty or you fully exit Outlook.  Restarting …

Outlook sending Duplicates through GoDaddy IMAP accounts Read More »

this is the story:   Food & Bev and or Gift $30 food and bev only $10 Gift(s) Names of Guests    

Why share calendars? The biggest question for shared calendars is:  Why share a calendar electronically?  Isn’t that just a pain?  Maybe you are used to “keeping it simple” and just send out some emails or a paper calendar. Flawless approach right?  Actually in …

Shared Google Calendars Read More »

Here is how to print from an ipad to various printers. About AirPrint – Apple Support     Setting Up AirPrint on your iPad – YouTube      How to Enable AirPrint in Windows 7 – YouTube What if it is not an AirPrint printer?   Look in app store for …

print from your iPad Read More »

If you are having issues you cannot resolve yourself then complete the form and email help@ryallymca.org   If the need is more urgent than 5 business days then also call or text 630-445-1586 Routine Maintenance: All  computers including Apple, Windows PC and Linux …

Ryall Self Help Read More »

Many of us access our email contacts and calendar from multiple devices and want to keep all that data in sync so that we are not having to duplicate all our time and efforts maintaining email on every device.  For …

Sync Outlook or Apple Calendars and Contacts Read More »

Tech Support is often unproductive until you find necessary personal technology records.   Meanwhile, most of us have too many accounts and passwords to remember.  Lost or missing credentials causes frustration, wasted time, and wasted money.  Yesing  the list below you can …

Passwords and personal technology records Read More »

Question: Jim:  My XP laptop is  failing and my cell phone is old.  I do not have text yet and use very few minutes.   I liked the size of the 7″ Samsung tablet you showed me.   My son says I …

Simplify with a phablet Read More »

Updates of iTunes to version 11.1.4 on windows computers  has not gone smoothly and results in several errors.  This issue has shown up on windows XP-Windows 8 computers both 32 bit and 64-bit.  It is my guess that updating to this …

iTunes errors after update 11.1.4 Read More »

Presentation Technology Gone Wild! If I mess up the tech for this presentation we will all learn the most valuable lesson possible:  That is to avoid the temptation to use unnecessary technology in a presentation.   Technology helps if it …

Technology for your Presentation Read More »

Here is how to make an iPhone 5 on Verizon a hotspot for your other devices like your laptop or tablet.

Word processing and similar productivity software has been a staple on computers since the 1980’s.   The core file types created in in Office productivity include Word processing,  spreadsheats, databases, presentation,and email software.  Over the years the popular suite has …

Your Office Suite for 2014 Read More »

I know XP is old fashioned but the basics are the basics for any window OS.  When you feel technology illiterate you are simply feeling the pain of not knowing these basic terms and principals of how computer files, folders …

Windows basic vocabulary & XP Tutorial Read More »