Category: software

What can you do to limit computer problems in the future?   Or What can I do before Tech Support arrives to save time and money? Or What can I do to limit my exposure to the common security threats and …

Routine Preventative Maintenance (RPM) Read More »

Your GoDaddy Workspace Email will work the same as ever through your preferred email clients until 1pm sharp Central Time today 12/30/22.   At 1pm your email will be available in your browser at the new link: outlook.office.com Webmail access will …

Workspace Migration Read More »

Why? Windows 10 is now a great and stable operating system.  Windows 10 is the most popular desktop operating system in the world. See here. So the best reason is your own reason. Windows 10 UpGrades and Re-installs If you …

Windows 10 Read More »

Dear Rotarians: As an IT guy who also volunteers to help average people interface with Technology I have learned that it is easy for people to miss some fundamentals of thriving in a world where Technology was supposed to help …

Updating Obsolete Keyboard Actuators! Read More »

Installing updates every few weeks is an essential element of any Routine Preventative Maintenance (RPM) program for a PC.  www.NiNite.com is a safe source for software.  It is also by far the easiest way we have ever run across to …

Ninite for software updates Read More »

Some of the most common client questions we get are about about anti-virus  programs, viruses and malware etc.  Variations include: a.  What Anti-virus program do you recommend and why? b.  Do I still have an active anti-virus program? c.  How come I …

Anti-virus and Anti-Malware, Friend or Foe? Read More »

Cyber security is basically protecting digital property and information from theft, loss or destruction.  There have been stories of major breaches every month. While breaches of larger companies make the news private homes and smaller companies are also at risk.  …

Cyber Security Read More »

*Partially vetted Shopping links by category:  Windows 10  Desktops   Amazon Tablets & Laptops   Costco Tablets  Costco Laptops Amazon Printers   network   32 bit Computers  Dual Monitors  Cell Accessories    Costco Printers & Scanners      AV   HD Projectors Dear Trusted CTO: What laptop do I …

New Computer or Tablet Read More »

Update 6/27/2017 The  petya ransomware virus form today spreads similarly to the WannaCrypt virus from May 2017.  So if you properly completed all the Microsoft updates since April then you should be good.  Either way this is a timely reminder to …

Stopping WannaCrypt Read More »

You can eliminate all unwanted calls with call blockers like NoMoRobo and you will save money and improve service options with the right VoIP phone service like PhonePower. What is VoIP: VoIP stands for Voice over Internet Protocol and is the modern way to get …

VOIP phone service & stopping those Robo calls Read More »

For small businesses, home offices (SOHO) and even families with photos good backups are essential.  Every harddrive including your backup drive will eventually fail.  Add to that fires, natural disasters, theft and viruses.  Everybody that computes has potential loss of …

Backups – Implementing the 3221 strategy in your home or small business Read More »

If you work with other people or on multiple devices you should have a common space to share files that syncs to multiple device.  This way you always have the current way copy of the files.  Dropbox is also popular because …

Collaborate or sync files with a free personal Dropbox account Read More »

Remote support to your desktop or laptop: Have you ever wanted somebody else more experienced to remote in and help you with your computer while you just watch?   Remote support allows somebody to drive the computer screen, look at the …

Remote Assistance Requests Read More »

The internet is filled with software that promises improvements to your computing. Many good software programs are available for our computer but there are many more that are not. Beyond that an IT support “Best Practice” is to limit the software …

Standard Software Read More »

Block the employee from accessing company email on the server but allow the supervisor to respond to their emails.  Change their email password on the server. Create an email forward from the old employee account to their supervisor.  Add an …

Email Best Practice for Employee Separations:  Read More »

Why share calendars? The biggest question for shared calendars is:  Why share a calendar electronically?  Isn’t that just a pain?  Maybe you are used to “keeping it simple” and just send out some emails or a paper calendar. Flawless approach right?  Actually in …

Shared Google Calendars Read More »

Many of us access our email contacts and calendar from multiple devices and want to keep all that data in sync so that we are not having to duplicate all our time and efforts maintaining email on every device.  For …

Sync Outlook or Apple Calendars and Contacts Read More »

Tech Support is often unproductive until you find necessary personal technology records.   Meanwhile, most of us have too many accounts and passwords to remember.  Lost or missing credentials causes frustration, wasted time, and wasted money.  Yesing  the list below you can …

Passwords and personal technology records Read More »

Question: Jim:  My XP laptop is  failing and my cell phone is old.  I do not have text yet and use very few minutes.   I liked the size of the 7″ Samsung tablet you showed me.   My son says I …

Simplify with a phablet Read More »

Updates of iTunes to version 11.1.4 on windows computers  has not gone smoothly and results in several errors.  This issue has shown up on windows XP-Windows 8 computers both 32 bit and 64-bit.  It is my guess that updating to this …

iTunes errors after update 11.1.4 Read More »