Category: config

New Computer or Tablet

*Partially vetted Shopping links by category:  Windows 10  Desktops   Amazon Tablets & Laptops   Costco Tablets  Costco Laptops Amazon Printers   network   32 bit Computers  Dual Monitors  Cell Accessories    Costco Printers & Scanners      AV   HD Projectors Dear Trusted CTO: Is a refurbished Computer

Ninite for software updates

Installing updates every few weeks is an essential element of any Routine Preventative Maintenance (RPM) program for a PC.  www.NiNite.com is a safe source for software.  It is also by far the easiest way we have ever run across to

Routine Preventative Maintenance (RPM)

What can you do to limit computer problems in the future?   or What can I do before Tech Support arrives to save time and money? If you login with Administrative powers on your PC then the answer is Routine Preventative

Cybersecurity

What is Cybersecurity   Cybersecurity:  The state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this. “Some people have argued that the threat to cybersecurity has been somewhat inflated” Some

VOIP phone service & stopping those Robo calls

You can eliminate all unwanted calls with call blockers like NoMoRobo and you will save money and improve service options with the right VoIP phone service like PhonePower. What is VoIP: VoIP stands for Voice over Internet Protocol and is the modern way to get

GoDaddy Workspace Email (android)

ANDROID: TROUBLESHOOTING EMAIL Use the following information to troubleshoot common issues when setting up Go Daddy Workspace email on an Android device. In the meantime, you can always use our MobileMail (http://mobilemail.secureserver.net) to keep in contact with customers, friends, and

Backups – Implementing the 3221 strategy in your home or small business

For small businesses, home offices (SOHO) and even families with photos good backups are essential.  Every harddrive including your backup drive will eventually fail.  Add to that fires, natural disasters, theft and viruses.  Everybody that computes has potential loss of

Turning Pointe Email

Status of your email is updated in my Evernote posted here Hello from Jim Ensign, Ketra, Barb Brauer, Stefan and the rest of Turning Pointe’s Tech Support team. You should already be aware Turning Pointe is taking advantage of the semester break to

Collaborate or sync files with a free personal Dropbox account

If you work with other people or on multiple devices you should have a common space to share files that syncs to multiple device.  This way you always have the current way copy of the files.  Dropbox is also popular because

Standard Software

The internet is filled with software that promises improvements to your computing. Many good software programs are available for our computer but there are many more that are not. Beyond that an IT support “Best Practice” is to limit the software

Anti-virus and Anti-Malware, Friend or Foe?

Some of the most common client questions we get are about about anti-virus  programs, viruses and malware etc.  Variations include: a.  What Anti-virus program do you recommend and why? b.  Do I still have an active anti-virus program? c.  How come I

Passwords and personal technology records

Tech Support is often unproductive until you find necessary personal technology records.   Most of us have too many accounts and passwords to remember.  When things are urgent lost or missing stuff causes frustration and wasted time and money.  Lack of attention, bad communication with

iTunes errors after update 11.1.4

Updates of iTunes to version 11.1.4 on windows computers  has not gone smoothly and results in several errors.  This issue has shown up on windows XP-Windows 8 computers both 32 bit and 64-bit.  It is my guess that updating to this

filtering an internet world for kids

From: Jim Ensign To: Kareem Subject: locking down computer files and web browser for preschoolers? Kareem.  This is a great question and spans 2 of my favorite topics: parenting and technical.  I will share some ideas from both perspectives. 1st, I do not have

Email client configuration Links

Setup GoDaddy Email – YouTube Using Apple Mail with Your Email | Go Daddy Help Android  Setting up Email | Go Daddy Help Outlook  2010: Setting up Email | Go Daddy Help  manual settings imap.secureserver.net  smtpout.secureserver.net  Imap port 993 SSL  SMTP port 465 SSL for XP exit Outlook (dbl check task manager).  Open

Top